Privacy Policy
This policy explains what D&W Detailing ("we") collects through dwdetails.com, by phone, and by text message, and how we use it.
What we collect
- Contact details you give us, such as your name, phone number, email, and service address.
- Booking details, such as the service you want, vehicle details, photos you send, and notes.
- Records of calls, texts, and emails with us.
- Ad and campaign identifiers (such as gclid or UTM tags) from the link you arrived on, stored in your browser for up to 90 days so we know which ad or listing brought you to us.
How we use it
- To quote, schedule, perform, and follow up on your service.
- To answer your questions and send appointment updates.
- To understand which pages, listings, and ads bring in customers, so we can improve them.
We do not sell your personal information.
Text messages
If you give us your mobile number, we may text you about your quote, appointment, and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Who we share it with
We share information only with service providers that help us run the business, such as our booking and messaging software, payment processor, and analytics provider, and only so they can provide their service to us. We may also disclose information when the law requires it.
Photos
We may photograph your vehicle before and after service and use those photos on our website and social media, without license plates or personal details. Tell us if you would rather we did not.
How long we keep it
We keep records as long as needed to serve you and to meet legal, tax, and warranty obligations.
Your choices
You can ask us to access, correct, or delete your information by contacting us. You can block or delete cookies in your browser settings.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
D&W Detailing, , . Phone 470-454-5941, email dwdetailing.dr@gmail.com.